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Refund and Returns Policy

Thank you for shopping at Tailz N Trendz. We appreciate the fact that you like to buy the stuff we sell. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Tailz N Trendz. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Tailz N Trendz, you agree to the terms set forth below along with Tailz N Trendz’s Privacy Policy.

1. General Policy

Please note that each product can differ in return and refund policy, so make sure to check the description on the product before buying. Unless noted otherwise in the ordering pipeline, Tailz N Trendz accepts returns within 30 days of receipt of shipment. You can initiate a return or a refund on items from your order by contacting us at https://tailzntrendz.com/contact-us.

2. Refunds

Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 30 business days for the transaction to post to your account. For check and money orders, please allow 60 business days for the refund check to be issued.

3. Non-returnable Items

Not all items are returnable. Please make sure to read the product description before making a purchase. Non-returnable items include:

  • Custom/Personalized products
  • Perishables

4. Returns and Exchange Details

  • Items must be returned in their original packaging, in as-new condition along with any media, documentation, and any other items that were included in the original shipment.
  • Customer pays for return shipping unless the item is defective or the return is a result of an error by Tailz N Trendz.

5. Shipping

  • Products must be returned within 30 days of receipt.
  • Products that are received by Tailz N Trendz in any of the following conditions are not eligible for return and may be rejected:
    • Any product not purchased from Tailz N Trendz.
    • Any product that does not exhibit the described reason for the return.
    • Any product with missing, damaged, altered, or otherwise unreadable label, warranty, or original packaging.
    • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product.

6. Contact Us

For any questions regarding our Refund and Returns Policy, please contact us at:

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